The Gwen, A Luxury Collection Hotel - Chicago

ex. Conrad Chicago

521 North Rush Street, Chicago, United States, 60611-3507  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Gwen, A Luxury Collection Hotel - Chicago

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Health club

 Breakfast

In-room breakfast

Editorial review:

This classy 1920s landmarked era hotel features large, well furnished rooms which include 42-inch plasma TVs, Bose stereos, Pratesi linens and Molon Brown products in the impassive baths. Features also include a highly attentive staff, an indoor connection to the upscale shops at North Bridge which allows for hassle free retail therapy, as well as an on-site fitness center and a restaurant.

Verified Reviews:

  • Great location - Staff were friendly - Complimentary coffee
  • Rooms are very clean - Service was excellent - Comfortable bed
  • No pool - Service was great - Flatscreen hd tv
  • Free wi-fi - Convenient parking - Comfortable room
  • Amenities are very poor - Quiet a/c - Would definitely stay again

Overview

The 4-star Gwen, A Luxury Collection enjoys its location just a 5-minute walk to the beach. Residing in a 12-story innovative building, the hotel was renovated in 2006.

The property boasts an unique location minutes away from Randolph St. Metra train station. Cloud Gate, Wrigley Building and John Hancock Center / Observatory in Chicago are located nearby.

The vicinity of parks and lakes as well as quick access to bars and restaurants set the hotel apart.

Grand-Red underground station is within 5 minutes walking distance from the property. Gwen, A Luxury Collection is about 20 minutes’ drive towards Midway airport.

Rooms

All modern guest rooms including Grand Deluxe Upper Floors Double Room, Superior Upper Floors Double Room and Grand Deluxe Single Room come with modern facilities. Some rooms offer a stunning view over Lake Michigan and Millennium Park. Slippers, bathrobes and a hairdryer can be found in all bathrooms.

Eat & Drink

Every day a delicious breakfast is served in the dining room. Guests can unwind in the club restaurant, which serves fine Asian cuisine. The Terrace bar features a terrace and free Wi-Fi.

All visitors are offered a full breakfast for a fee. 

Services

Gwen, A Luxury Collection offers a white board, conference facilities and a back-lit board along with 24-hour reception, wake up service and 24-hour room service.

Relax

Guests will enjoy a spa center and a health club on site. Such sports activities as windsurfing, boating and parasailing are provided on-site.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in public areas for free.

Guest Parking

Paid public parking is possible at a location nearby.

Year renovated:   2006.  Number of floors:   12.  Number of rooms:   589.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed for a fee
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Racquetball

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Kids club

Leisure facilities

  • Health club

Room view

  • City view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Refrigerator on request

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 am

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel The Gwen, A Luxury Collection Hotel - Chicago Chicago location
Show big map »

Hotel Address:

521 North Rush Street, Chicago, United States, 60611-3507

Get directions
City Center
  • Chicago
    1.0 mi
Airports
Train Stations
  • Millenium Station
    3000 ft
  • Van Buren Street Station
    1.1 mi
Underground stations
  • LaSalle "L" Station (Blue Line)
    1.2 mi
  • Bus stop
    400 ft
Restaurants
  • The Purple Pig (cuisine: Contemporary, European)
    400 ft
  • Joe's Seafood, Prime Steak & Stone Crab (cuisine: American, Steakhouse, Seafood)
    300 ft
Beaches
  • Ohio Street Beach
    3500 ft
  • Oak Street Beach
    4200 ft
Hotel information
  • Check-In:
    from  3 am
  • Check-Out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    12
  • Number of rooms:
    589

Rooms and availability

The Gwen, A Luxury Collection Deluxe RoomThe Gwen, A Luxury Collection Deluxe Room
Deluxe Room
Bed type: King Size bed or Double beds or Double Bed
Size: 400 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Bathtub
  • — Less information+ More information

Elegant room has a small rest are, work desk and convenient bathroom.

Room facilities
    The Gwen, A Luxury Collection Executive Room
    Executive Room
    Bed type: King Size bed
    Size: 445 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information

    The room offers more space and includes a work desk and a bathroom with all necessary amenities.

    Room facilities
      The Gwen, A Luxury Collection Junior Suite
      Junior Suite
      Bed type: King Size bed or Double Bed or 1 Super-King Size bed
      Size: 475 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Light room with a separate rest area has a contemporary bathroom with all modern amenities.

      Room facilities
        The Gwen, A Luxury Collection Executive Suite
        Executive Suite
        Bed type: King Size bed
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        — Less information+ More information

        Luxurious Suite offers living area, dining table and separate bedroom.

        Room facilities
          The Gwen, A Luxury Collection Deluxe Suite
          Deluxe Suite
          Bed type: 1 Super-King Size bed and 1 Sofa bed or King Size bed or 1 Single bed
          Size: 560 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Luxurious room has a bedroom and a living room with a sofa, armchairs and table. The bathroom has all modern amenities.

          Room facilities

            How to reach hotel

            hotel The Gwen, A Luxury Collection Hotel - Chicago Chicago location
            Show big map »

            Hotel Address:

            521 North Rush Street, Chicago, United States, 60611-3507

            Get directions
            City Center
            • Chicago
              1.0 mi
            Airports
            Train Stations
            • Millenium Station
              3000 ft
            • Van Buren Street Station
              1.1 mi
            Underground stations
            • LaSalle "L" Station (Blue Line)
              1.2 mi
            • Bus stop
              400 ft
            Restaurants
            • The Purple Pig (cuisine: Contemporary, European)
              400 ft
            • Joe's Seafood, Prime Steak & Stone Crab (cuisine: American, Steakhouse, Seafood)
              300 ft
            Beaches
            • Ohio Street Beach
              3500 ft
            • Oak Street Beach
              4200 ft
            Hotel information
            • Check-In:
              from  3 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2006
            • Number of floors:
              12
            • Number of rooms:
              589

            The Gwen, A Luxury Collection Location

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            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Old Water Tower Chicago - 1700 ft

            Places of interest

            • Chicago Tribune Tower - 400 ft
            • Wrigley Building - 700 ft
            • Marina City - 1400 ft
            • Time Life Building - 1400 ft
            • Chicago Vietnam Veterans Memorial - 1700 ft

            Shopping areas

            • Shops at Northbridge - 400 ft
            • Magnificent Mile - 1000 ft
            • Neiman Marcus - 1700 ft

            Amusement

            • Screenz - 1400 ft
            • Amf Bowl Marina City Lanes - 1400 ft

            Museums

            • Chicago Artist's Coalition - 700 ft
            • Arts Club of Chicago - 1000 ft
            • Terra Museum of American Art - 1000 ft
            • Bridgehouse and Chicago River Museum - 1400 ft
            • City Gallery in the Historic Water Tower - 1700 ft

            Universities, Institutes

            • Real Estate Education CO - 400 ft
            • American College of Surgeons - 1000 ft
            • Insti-Clinical Social Work - 1700 ft
            • Marquette University - 1700 ft
            • Institute of Design - 2000 ft
            • Printing Industry of Illinois - 2000 ft

            Business areas

            • American Medical Association Headquarters - 700 ft

            Medical care and Hospitals

            • Northwestern Memorial Hospital - 1400 ft

            Casinos

            • Par-A-Dice Riverboat Casino - 1000 ft

            Food and meals

            • House of Blues Chicago - 1400 ft

            College Campuses

            • Erikson Institute - 1700 ft
            • Argosy University - 1700 ft

            Local Attractions

            • Willis Tower - 1.0 mi
              233 South Wacker Drive, Chicago
            • Navy Pier - 1.0 mi
              600 E Grand Ave, Chicago
            • Money Museum at the Federal Reserve Bank - 5200 ft
              230 South LaSalle St, Chicago
            • The Rookery - 5000 ft
              209 S. LaSalle St., Chicago
            • Monadnock Building - 5100 ft
              53 West Jackson Blvd, Chicago

            Near the hotelNear the hotel

            • The Magnificent Mile - 400 ft
              N Michigan Ave, Chicago
            • McCormick Freedom Project - 700 ft
              435 North Michigan Avenue, Chicago
            • Richard H. Driehaus Museum - 1000 ft
              40 E. Erie St., Chicago
            • St. James Cathedral - 1300 ft
              65 East Huron Street, Chicago
            • Tribune Tower - 700 ft
              435 N. Michigan Ave., Chicago
            • Wrigley Building - 800 ft
              410 North Michigan Ave, Chicago
            • Michigan Avenue Bridge - 1100 ft
              Michigan Ave., Chicago

            Restaurants Nearby

            • The Purple Pig - 400 ft

              Address: 500 North Michigan Avenue
              Phone: (312) 464-1744

              77% likes this, based on 1527 reviews
              Cuisine: Contemporary, European
              Price Range: USD 12 - USD 17

            • Michael Jordan's steakhouse - 300 ft

              Address: 505 N. Michigan Avenue
              Phone: (312) 321-8823

              69% likes this, based on 289 reviews
              Cuisine: American
              Price Range: USD 31 - USD 50

            • Bandera Restaurant - 400 ft

              Address: 535 N Michigan Ave
              Phone: 312 644 3524

              75% likes this, based on 442 reviews
              Cuisine: American, Southwestern
              Price Range: USD 23 - USD 32

            • Joe's Seafood, Prime Steak & Stone Crab - 300 ft

              Address: 60 E Grand Ave
              Phone: 312-379-5637

              86% likes this, based on 1113 reviews
              Cuisine: American, Steakhouse, Seafood
              Price Range: USD 43 - USD 82

            • Grand Lux Cafe - 600 ft

              Address: 600 N Michigan Ave
              Phone: 312-276-2500

              70% likes this, based on 978 reviews
              Cuisine: International, Eclectic
              Price Range: USD 21 - USD 30

            Hotel information
            • Check-In:
              from  3 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2006
            • Number of floors:
              12
            • Number of rooms:
              589
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            0.2km
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            The Gwen, A Luxury Collection Reviews

            Guest reviews are submitted by our customers after their stay at The Gwen, A Luxury Collection

            Average guest rating

            8.8out of 10
            Exceptional
            Based on 54 reviews

            Rating by category:

            Rooms
            9.3
            Value
            8.7
            Service
            9.1
            Location
            9.9

            Individual guest reviews

            • Older travelers
              10.0

              The location was excellent as were all the service staff who were extremely friendly and helpful. Rooms were kept exceptionally clean.

            • Couple
              8.2

              great location

              very expensive room service. restaurant empty and very disappointing

            • Couple
              9.6

              My husband & I spent 8 nights at the hotel - it was very clean - a large variety of good quality toiletries were provided & re-filled - tea/coffee maker was provided with good choices of coffee & tea shots - friendly receptionests especially Ron - all our requests were met - easy access to Michigan Avenue - quick response when fetching our car from valet parking - free high speed wi-fi We loved the hotel & felt at home there, we recommend it to others

              - Valet parking is too expensive, costs 51 dollars a day, the close by self parking garage is also expensive costing 45 dollars a day

            • Older travelers
              7.4

              It was very conveniently located to shopping and restaurants.

              The hotel room smelled of mildew so that sleeping was difficult.

            • Couple
              8.8

              Bedding n cleanlinessprofessional staff

              Coffee maker did not work

            • Couple
              6.6

              Location Location Location.

              Some of the concerige wasn't very helpful. Like they turned they nose up at me and my wife because we was young and black. Sorry to say but all the other staff was very friendly.

            • Single
              8.8

              room is very big. bathroom is impressive.

              there should be coffee in the room.

            • Older travelers
              10.0

              Staff service level, quality of the rooms, facilities for customers.

            • Older travelers
              8.8

              Great location -- lots of restaurants and shopping nearby, just a block from the L, and the Loop is walking distance. Rooms are not huge and the decor is somewhat non-descript but well-appointed and very comfortable. The hotel was lively but floors were quiet. Nice terrace off the lobby. Well suited for business travelers.

              Thought it was a bit pricey for a weekend but the town was very busy while we were there and rooms were in very short supply.

            • Family with children
              9.6

              I felt the staff went out of their way to be helpful, polite, and very hospitable. The hotel is really beautiful and well-maintained.

            • Couple
              10.0

              I've stayed at several Conrad Hotels and they never dissappoint. The service, cleanliness, and value are always excellent. I will always check Conrad availability, when possible.

              Valet parking rate is $51 per night, which is a little ridiculous. I don't care what city it's in, that's way too high. $40 should be max.

            • Single
              9.2

              Room was of a high standard with modern decor and well maintained. Proximity to major attractions and shopping was ideal for stay.

            • Older travelers
              5.8

              Location, Clean place and nice interiors.

              The room that was assigned to us has an annoying vibrations and shaking sounds that kept coming all night long from bed side wall. When we slept on the pillow we felt a vibration through our heads coming from the wall and bed the frame kept making vibration sounds. This was very annoying and it kept us awake until 2:30 A.M. I called the reception and complained, they refused moving us to another room in a very firm language and they said that the only thing that could be done is to send an engineer to check it because hotel is full! The engineer arrived and was nice, however, he could not stop this vibration, and his solution was to pull the bed away from wall which stopped bed vibrations but the sound kept coming all night. It seemed that the sound came from an a/c machine that cools the floor corridor. We woke up late due to the bad night and requested late check out but the reception refused, after an argument with them they accepted with a very not friendly tone. To be fair the hotel in general was decent, clean and has a good location. However, staff did not address our problem properly and treated us in a very inconsiderate way. I will not go back to it again, however, if you are going make sure they do not give you a similar room, rooms that are beside floor service room or machines room. If it helps, our room number was 912.

            • Couple
              8.8

              Nice amenities. I/we have been staying at design-based boutique hotels quite a bit and the services/amenities of a larger near-luxury hotel stood out.

              My boyfriend told me to mention something about the lack of designated smoking areas.

            • Older travelers
              9.2

              great service. very clean room and comfortable bed. Neat little roof top terrace. Free drinking bottle water.

              Only one out of the three elevators was working. Expected a bit more for the price of the breakfast.

            How to reach hotel

            hotel The Gwen, A Luxury Collection Hotel - Chicago Chicago location
            Show big map »

            Hotel Address:

            521 North Rush Street, Chicago, United States, 60611-3507

            Get directions
            City Center
            • Chicago
              1.0 mi
            Airports
            Train Stations
            • Millenium Station
              3000 ft
            • Van Buren Street Station
              1.1 mi
            Underground stations
            • LaSalle "L" Station (Blue Line)
              1.2 mi
            • Bus stop
              400 ft
            Restaurants
            • The Purple Pig (cuisine: Contemporary, European)
              400 ft
            • Joe's Seafood, Prime Steak & Stone Crab (cuisine: American, Steakhouse, Seafood)
              300 ft
            Beaches
            • Ohio Street Beach
              3500 ft
            • Oak Street Beach
              4200 ft
            Hotel information
            • Check-In:
              from  3 am
            • Check-Out:
              until  12 pm
            • Year renovated:
              2006
            • Number of floors:
              12
            • Number of rooms:
              589